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United Shared Services
About

Built for the middle of the market.

We save you money by outsourcing your back office.

A full-time Head of Finance, HR, Quality or Marketing in Sydney lands somewhere between $180k and $260k once you load on super, leave, tech and recruitment fees. Most healthcare, aged care and NDIS operators in the 10 to 150 staff range do not have four of those problems at full-time scale. They have four of them at part-time scale, all at once.

United Shared Services was founded because Australian SMBs were stuck between two bad options. On one side, generalist bookkeepers and HR consultants doing piecework. On the other, big-four firms whose minimum fee was bigger than the entire problem. We give you senior practitioners across all four functions for a fraction of one in-house salary, billed against the work you actually need this month.

We built the firm we wished existed when we were running these functions in-house. One team you can call about an EBA, a board pack, a tender response or a positioning workshop, and get a senior practitioner on the line every time.

The team

Four practice leads. Senior practitioners in their fields, drawn from inside Australian healthcare, aged care and NDIS organisations.

Practice lead

Head of Finance

Over twenty years across CFO and financial controller roles in Australian healthcare, aged care and multi-site service businesses. CPA-qualified, with deep experience in board reporting, statutory accounts, NDIS provider finance and audit-ready month-end.

Practice lead

Head of HR

Fifteen-plus years leading people functions for healthcare and care providers, including AHPRA-regulated practices and NDIS workforces. AHRI Certified Practitioner with hands-on experience in EBAs, Fair Work matters, SCHADS Award interpretation and clinical workforce design.

Practice lead

Head of Quality, Risk and Compliance

Lead auditor background across the NDIS Practice Standards, Aged Care Quality Standards, ISO 9001 and ISO 27001. Has stood up quality systems for start-up providers and remediated systems for established groups ahead of Commission audits and accreditation cycles.

Practice lead

Head of Marketing

Two decades in healthcare and professional services marketing, from referral-led clinical practices to NDIS provider growth and digital health go-to-market. Specialist in positioning, brand systems, content and patient/participant acquisition under AHPRA and TGA advertising rules.

Credentials

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